Frequently Asked Questions

  • An electronic shelf label (ESL) is a digital price tag that can be easily updated and controlled through a central system, eliminating the need for manual updates. This technology offers retailers the ability to quickly change prices, promotional offers and other product information in real-time, improving in-store efficiency and providing a better shopping experience for customers.

  • There are many benefits of using electronic shelf labels, including increased accuracy and efficiency in pricing updates, reduced labor costs associated with manual updates, and improved in-store marketing opportunities through dynamic and real-time product displays. Electronic shelf labels also provide a more modern and interactive shopping experience for customers.

  • We offer a variety of displays for in-store marketing, including digital signage, interactive displays, and video walls. These displays can be used to showcase promotions, product information, and other marketing content in a dynamic and engaging way, improving the overall shopping experience for customers.

  • Our system is designed to integrate seamlessly with existing retail technology, including point of sale (POS) systems, inventory management systems, and customer data management systems. This integration allows for real-time updates and improved efficiency across all retail operations.

  • Yes, our electronic shelf labels are designed for use in a variety of retail environments, including grocery stores, convenience stores, and other retail businesses. Our flexible system can be easily adapted to meet the unique needs of each retail environment.

  • We take the security of retail data very seriously. Our system is designed with multiple layers of security, including encryption of sensitive data, secure data storage and transmission, and regular security updates to stay ahead of potential threats.

  • We offer comprehensive support for our products, including technical support, training, and maintenance services. Our dedicated support team is available to assist with any questions or concerns, ensuring the smooth operation of our products in your retail environment.

  • The installation time can vary based on the size of the retail store and the number of electronic shelf labels required. On average, it takes approximately 1-2 days to fully install our electronic shelf labels in a standard-sized retail store.

  • Our electronic shelf labels have been designed specifically for the retail industry, but they can be adapted for use in other industries where real-time pricing updates and digital displays are required.

  • The battery life of our electronic shelf labels can vary based on the model and usage, but they can last for up to 15 years with normal usage. Our system includes a battery management system to monitor the battery life and provide alerts when a replacement is required.

  • Our in-store displays are customizable and come with a software platform for creating and uploading your own content. However, we can also provide pre-loaded content and templates to help get you started.

  • Our system includes a centralized management platform that allows you to monitor the performance of your electronic shelf labels and in-store displays in real-time. This platform provides data on usage, battery life, and other important metrics, allowing you to optimize your system for maximum efficiency and effectiveness.

  • Yes, you can use your own design for the electronic shelf labels and in-store displays. Our software platform allows for full customization of the look and feel of your labels and displays, ensuring that they are in line with your brand and marketing goals.

  • The cost of our electronic shelf labels and in-store displays can vary based on the size and complexity of the installation, as well as the specific requirements of the retail environment. We offer flexible pricing options to meet the needs of any retail business, and our team would be happy to provide a personalized quote based on your specific needs.

  • Yes, our electronic shelf labels support multiple languages, allowing you to easily change the language on the display to meet the needs of your customers. This feature is particularly useful for retailers with a diverse customer base or for those operating in multiple countries.

  • Yes, you can use your existing WiFi network for the electronic shelf labels and in-store displays. Our system is designed to integrate seamlessly with existing retail technology, including WiFi networks, to minimize the need for additional hardware or infrastructure.

  • Yes, our centralized management platform allows you to control the electronic shelf labels and in-store displays from a remote location. This feature is particularly useful for retailers with multiple locations, allowing you to manage all of your displays from a single platform.

  • Yes, we provide comprehensive training for our electronic shelf labels and in-store displays, ensuring that your staff are fully trained on how to use the system and get the most out of your investment. Our training program covers everything from installation to content creation, and our support team is available to answer any questions you may have.

  • We offer a comprehensive warranty for our electronic shelf labels and in-store displays, covering all hardware and software components. Our warranty includes technical support and maintenance services to ensure that your system is always running smoothly, and we are committed to resolving any issues you may encounter in a timely and efficient manner.